Terms Of Service 

Effective Date: 03-17-2026

Welcome to JunkFam (“Company,” “we,” “our,” or “us”). By accessing or using our website located at https://www.junkfam.com/ (the “Website”) or any of our services, you agree to be bound by these Terms of Service (“Terms”).

If you do not agree with these Terms, please do not use our Website or services.



1. Services

JunkFam provides junk removal, hauling, and related services. All services are subject to availability and may vary by location.

We reserve the right to refuse service to anyone for any reason at any time.



2. Use of Website

You agree to use this Website only for lawful purposes. You may not:

  • Use the Website in any way that violates laws or regulations
  • Attempt to gain unauthorized access to any part of the Website
  • Interfere with the proper working of the Website
  • Use the Website to transmit spam or harmful content


3. Estimates & Pricing

All quotes provided through the Website, phone, or SMS are estimates and may vary based on:

  • Volume of junk
  • Type of materials
  • Labor required
  • Accessibility

Final pricing will be confirmed before services are completed.



4. Payments

Payment is due upon completion of services unless otherwise agreed. We may accept:

  • Credit/debit cards
  • Cash
  • Other approved payment methods

Failure to pay may result in additional fees or legal action.



5. Cancellations & Rescheduling

You may cancel or reschedule your appointment by contacting us. We request reasonable notice when possible.

We reserve the right to cancel or reschedule services due to weather, safety concerns, or unforeseen circumstances.



6. SMS Messaging & A2P Compliance

By submitting your phone number through our Website or any form, you consent to receive SMS (text) messages from JunkFam.

These messages may include:

  • Appointment confirmations
  • Service updates
  • Reminders
  • Promotional offers


Message Frequency

Message frequency may vary.



Message & Data Rates

Message and data rates may apply depending on your mobile carrier.



Opt-Out

You can opt out of SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS messages from us.



Help

For help, reply:

HELP
or contact us directly at: russell@junkfam.com or (865) 308-8693



Consent

Your consent to receive SMS messages is not a condition of purchase.



7. Intellectual Property

All content on this Website (text, logos, graphics, etc.) is the property of JunkFam and may not be copied, reproduced, or distributed without permission.



8. Limitation of Liability

To the fullest extent permitted by law, JunkFam shall not be liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business

Our total liability shall not exceed the amount paid for services.



9. Disclaimer

All services and content are provided “as is” without warranties of any kind, either express or implied.

We do not guarantee:

  • Uninterrupted access to the Website
  • Error-free operation
  • Specific outcomes from services


10. Indemnification

You agree to indemnify and hold harmless JunkFam from any claims, damages, or expenses arising from your use of the Website or services.



11. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.



12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the state in which services are provided.


13. Contact Information

If you have any questions about these Terms, please contact us:

JunkFam
Website: https://www.junkfam.com/
Phone: (865) 308-8693
Email: russell@junkfam.com